RBC Insurance
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Business Intelligence Centre

Password Recovery  

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If your account is suspended, or you have forgotten your password, please contact your appropriate servicing office.

For all Insurance Advisors, please contact one of the following:

Regional RBC Insurance Sales Office:
Telephone Phone: 1-866-235-4332

Head Office Contracting Team:
TelephonePhone: 1-888-604-3434
After choosing your language preference, select the following options for Password Resets or Access inquiries:
      - Press 5 for Licensing, Contracting & Compensation Services /
        Producer Administration Services
           - After 5 is selected, Press 3 for BIC Password Resets Or
            Press 4 for BIC Access inquiries

Email E-mail: inslccs@rbc.com 


For internal RBC employees (excluding Field Sales advisors):
Please contact the Technology Support Centre.
Please note Advice Centre advisors can also contact their Team Manager for a reset.

For Field Sales advisors:
Please contact or email the Licensing, Contracting & Compensation Services team.

TelephonePhone: 1-888-604-3434
After choosing your language preference, select the following options for Password Resets or Access inquiries:
      - Press 5 for Licensing, Contracting & Compensation Services /
        Producer Administration Services
           - After 5 is selected, Press 3 for BIC Password Resets Or
            Press 4 for BIC Access inquiries

Email E-mail: inslccs@rbc.com