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Flex Plans

Group Benefit Solutions Flex Plans plan members will have the option to select their extended health and dental Benefits.

New hires

To help you capture the required information to register your employee, first have your employee complete the Group Enrollment Form then sign into Online Administration to enrol your employee. If an employee does not select a module the employee should be placed in the plan option level with the lowest level of coverage. Keep the Group Enrollment Form original on file. Refer to the ‘How to’ section ‘Add a plan member’ for detailed instructions.

Life events

If a life event occurs, as outlined below, the employee may change classes within 60 days of the life event.

To help you capture the required information to register any changes, first have your employee complete the Group Benefits Change Form. Refer to the ‘How to’ section ‘Modify or Correct an Error to Existing Information’ for detailed instructions.

All changes must be reported using Online Administration within 60 days of the life event.

A Life event constitutes one of the following:

Adding a Dependant

• Marriage

• Qualifying a common-law partner

• Birth of a child

• Adoption of a child

• Accepting legal guardianship of a child

Removing a Dependant

• Divorce

• Legal separation

• Disqualifying a spouse/partner

• Death of a spouse/partner or child

Change in coverage

• Loss or gain of spouse’s coverage

  Tip

  Life events can sometimes be stressful, let your plan members know that the EAP program provides access to qualified counsellors and valuable resources should they need support.

Selection period

Upon your selection date use your Benefit Selection Sheet and ensure plan members are alerted of the selection period and make their choice by the selection deadline. For those employees who wish to make a change, we recommend they complete Benefit Selection Sheet to make their selection.

To make the changes sign into Online Administration or once all employees have made their selection sign into Online Administration WebShield Stats and download the census report. On the census report, note any employees who have made a class change.

Email the census report to admin@groupinsurance.rbc.com for the changes to occur. Note – any benefit selection changes will take effect on the benefit selection end date.