{"id":23574,"date":"2025-03-25T09:12:30","date_gmt":"2025-03-25T13:12:30","guid":{"rendered":"https:\/\/www.rbcinsurance.com\/en-ca\/?page_id=23574"},"modified":"2025-09-11T11:02:42","modified_gmt":"2025-09-11T15:02:42","slug":"teladoc","status":"publish","type":"page","link":"https:\/\/www.rbcinsurance.com\/en-ca\/group-benefits\/plan-member\/teladoc\/","title":{"rendered":"Teladoc"},"content":{"rendered":"\n<div class=\"wp-block-rbc-callout-card calloutCard calloutCard__HeroImageBackground  hasDarkBg\" style=\"background:url(https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2025\/03\/Group-teladoce-hero-desktop-copy.webp) no-repeat;--bghero-mobi-url:url(https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2025\/03\/Group-teladoc-hero-mobile-copy.webp)\">\n<div class=\"wp-block-columns cols-hero-wrapper is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-front is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"rbc-yoast-breadcrum\"><span class=\"rbc-yoast-breadcrum-span\"><span><a href=\"https:\/\/www.rbcinsurance.com\/en-ca\/\">Home<\/a><\/span><\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading rbc-callout-heading\" id=\"h-how-teladoc-medical-experts-can-help\">How Teladoc medical experts can help <\/h2>\n\n\n\n<p class=\"rbc-override-margin p-large\">Access to the right information can make the difference between simply coping with an illness and getting better. Teladoc Medical Experts<sup>\u01c2<\/sup>&nbsp;can connect RBC Insurance Group Benefit Solutions plan members with the right medical care and advice when it\u2019s needed most. <\/p>\n\n\n\n<div class=\"wp-block-rbc-postal-code postal-code-form  postal-code\" data-custom-url=\"\"><div class=\"quote-form \"><div class=\"inputCode\"><label>Your postal code<\/label><input class=\"\" type=\"text\" value=\"\" placeholder=\"A1A 1A1\"\/><\/div><div class=\"inputCode\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div>\n<div class=\"wp-block-button btn is-style-accent accent\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\" data-dig-id=\"LP-37978-b42f1a18\" data-dig-category=\"LP\" data-dig-action=\"button click\" data-dig-label=\"Get a quote-# \">Get a quote<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"error-msg\"><span class=\"error-msg-span\">Please provide a valid postal code in A1A 1A1 format.<\/span><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-rbc-selection-panel selectionPanel\"><div class=\"selectionPanel__content\">\n<div class=\"wp-block-rbc-faq-wrapper faqWrapper  menuItems__dropdown\"><div class=\"faqWrapper__header\"><h1><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-rbc-bright-blue-tint-1-color\">Teladoc Medical Experts<\/mark><\/h1><p class=\"p-large\"><span class=\"partial__border-bottom\"><strong>Teladoc Medical Experts<\/strong> helps ensure you have the correct information, diagnosis, and treatment when you&#8217;re facing a medical condition. <strong>Coverage is available for you, your eligible dependents, parents, and parents-in-law<\/strong>\u2014so your whole family can access the support they need. A variety of specialized care programs are also available to meet your evolving needs. Here are some ways Teladoc Medical Experts can help:<\/span><\/p><\/div><div class=\"faqWrapper__content\"><div class=\"faqWrapper__content-left\">\n<div class=\"selectDropdown__wrapper\">\n\t\t<div class=\"selectDropdown__container\">\n\t\t<div class=\"selectDropdown selectDropdown__default  selectDropdown__floating \" \t\t\tdata-option_name=\"\" style=\"width:100%\">\n\t\t\t<button class=\"selectDropdown__button\" aria-haspopup=\"listbox\" aria-expanded=\"false\">\n\t\t\t\t<span class=\"selectDropdown__title\" data-default_title=\"Care Finder\">\n\t\t\t\t\tCare Finder\t\t\t\t<\/span>\n\t\t\t\t<span class=\"selectDropdown__chevron\"><\/span>\n\t\t\t<\/button>\n\t\t\t<ul class=\"selectDropdown__list\" role=\"listbox\" tabindex=\"-1\">\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"selectDropdown__list__item selected\"\n\t\t\t\t\t\tdata-option_value=\"0\"\n\t\t\t\t\t\trole=\"option\"\n\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\t\tdata-option_url=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<div class=\"selectDropdown__list__item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__name\">\n\t\t\t\t\t\t\t\t\tCare Finder\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"selectDropdown__list__item \"\n\t\t\t\t\t\tdata-option_value=\"1\"\n\t\t\t\t\t\trole=\"option\"\n\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\t\tdata-option_url=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<div class=\"selectDropdown__list__item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__name\">\n\t\t\t\t\t\t\t\t\tCaregiver Support Program\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"selectDropdown__list__item \"\n\t\t\t\t\t\tdata-option_value=\"2\"\n\t\t\t\t\t\trole=\"option\"\n\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\t\tdata-option_url=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<div class=\"selectDropdown__list__item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__name\">\n\t\t\t\t\t\t\t\t\tExpert Medical Opinion\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"selectDropdown__list__item \"\n\t\t\t\t\t\tdata-option_value=\"3\"\n\t\t\t\t\t\trole=\"option\"\n\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\t\tdata-option_url=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<div class=\"selectDropdown__list__item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__name\">\n\t\t\t\t\t\t\t\t\tFind a Doctor\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__description\">\n\t\t\t\t\t\t\t\t\tMenu Item Description\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"selectDropdown__list__item \"\n\t\t\t\t\t\tdata-option_value=\"4\"\n\t\t\t\t\t\trole=\"option\"\n\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\t\tdata-option_url=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<div class=\"selectDropdown__list__item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__name\">\n\t\t\t\t\t\t\t\t\tMenopause Care Program\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__description\">\n\t\t\t\t\t\t\t\t\tMenu Item Description\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"selectDropdown__list__item \"\n\t\t\t\t\t\tdata-option_value=\"5\"\n\t\t\t\t\t\trole=\"option\"\n\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\t\tdata-option_url=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<div class=\"selectDropdown__list__item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__name\">\n\t\t\t\t\t\t\t\t\tPersonal Health Navigator\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__description\">\n\t\t\t\t\t\t\t\t\tMenu Item Description\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li\n\t\t\t\t\t\tclass=\"selectDropdown__list__item \"\n\t\t\t\t\t\tdata-option_value=\"6\"\n\t\t\t\t\t\trole=\"option\"\n\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\taria-selected=\"false\"\n\t\t\t\t\t\t\t\t\t\t\t\tdata-option_url=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<div class=\"selectDropdown__list__item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__name\">\n\t\t\t\t\t\t\t\t\tWeight Management Program\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"selectDropdown__list__item__description\">\n\t\t\t\t\t\t\t\t\tMenu Item Description\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\t\n<\/div>\n<div class=\"faqWrapper__menuItems\"><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Care Finder<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Caregiver Support Program<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Expert Medical Opinion<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Find a Doctor<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Menopause Care Program<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Personal Health Navigator<\/div><div class=\"faqWrapper__menuItem\" tabindex=\"0\">Weight Management Program<\/div><\/div><\/div><div class=\"faqWrapper__content-right\">\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__header\"><h3><strong>Care Finder<sup><a href=\"#legal-1\" data-dig-id=\"LP-37978-9d84350a\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"\u01c2\" class=\"rbc-link-format\">\u01c2<\/a><\/sup><\/strong><\/h3><\/div><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<p><strong>International expertise: <\/strong>When expert physicians or leading care facilities are needed outside of Canada, Teladoc Medical Experts will find them for you and look into appointments on your behalf.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__header\"><h3><strong>Caregiver Support Program<sup><a href=\"#legal-1\" data-dig-id=\"LP-37978-50354098\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"\u01c2\" class=\"rbc-link-format\">\u01c2<\/a><\/sup><\/strong><\/h3><\/div><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<p>&nbsp;This program is designed to offer structured, clinically guided support to help caregivers manage emotional strain, coordinate complex care needs and navigate day-to-day responsibilities with more confidence. Learn more here.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__header\"><h3><strong>Expert Medical Opinion<sup><a href=\"#legal-1\" data-dig-id=\"LP-37978-f7cafb9f\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"\u01c2\" class=\"rbc-link-format\">\u01c2<\/a><\/sup><\/strong><\/h3><\/div><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<p><strong>Diagnosis and treatment: <\/strong>Teladoc Medical Experts will conduct an in-depth analysis of your medical records and provide you with a written summary of their findings, including treatment recommendations. Access specialized care programs such as Caregiver Support, Menopause Care or Weight Management.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"video-block\"><div class=\"video-wrapper-inner\" style=\"padding-bottom:56.25%\"><video controls class=\"test\" style=\"width:;height:\" poster=\"\" src=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2021\/06\/Expert-Medical-Opinion-1.mp4\" data-dig-id=\"LP-37978-53964e8f\" data-dig-category=\"LP\" data-dig-action=\"video play\" data-dig-label=\"Expert Medical Opinion\" data-dig-description=\"\"><p class=\"vjs-no-js\">To view this video please enable JavaScript, and consider upgrading to a web browser that <a href=\"http:\/\/videojs.com\/html5-video-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">supports HTML5 video<\/a><\/p><track kind=\"captions\" src=\"\" srclang=\"en\" label=\"English\"\/><\/video><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__header\"><h3><strong>Find a Doctor<sup><a href=\"#legal-1\" data-dig-id=\"LP-37978-1f05b590\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"\u01c2\" class=\"rbc-link-format\">\u01c2<\/a><\/sup><\/strong><\/h3><\/div><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<p><strong>Access to Canadian specialists:<\/strong> Teladoc Medical Experts will conduct a customized physician search and recommend leading Canadian specialists who are accepting new patients.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"video-block\"><div class=\"video-wrapper-inner\" style=\"padding-bottom:56.25%\"><video controls class=\"test\" style=\"width:;height:\" poster=\"\" src=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2021\/06\/Find-A-Doctor.mp4\" data-dig-id=\"LP-37978-1b8a2423\" data-dig-category=\"LP\" data-dig-action=\"video play\" data-dig-label=\"Find a Doctor\" data-dig-description=\"\"><p class=\"vjs-no-js\">To view this video please enable JavaScript, and consider upgrading to a web browser that <a href=\"http:\/\/videojs.com\/html5-video-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">supports HTML5 video<\/a><\/p><track kind=\"captions\" src=\"\" srclang=\"en\" label=\"English\"\/><\/video><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__header\"><h3><strong>Menopause Care Program<sup><a href=\"#legal-1\" data-dig-id=\"LP-37978-21bbf992\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"\u01c2\" class=\"rbc-link-format\">\u01c2<\/a><\/sup><\/strong><\/h3><\/div><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<p>Menopause is a natural transition, but it can come with challenging symptoms that impact your daily life. Whether you\u2019re experiencing hot flashes, sleep disturbances, mood changes, or weight fluctuations, the <strong>Menopause Care Program <\/strong>connects you with expert support and a personalized plan to help navigate this change so you can feel your best.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"video-block\"><div class=\"video-wrapper-inner\" style=\"padding-bottom:56.25%\"><video controls class=\"test\" style=\"width:;height:\" poster=\"\" src=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2021\/06\/menopause_care_program_-_member_overview_en_v1-540p.mp4\" data-dig-id=\"LP-37978-ef4353da\" data-dig-category=\"LP\" data-dig-action=\"video play\" data-dig-label=\"Menopause Care Program - Member overview\" data-dig-description=\"\"><p class=\"vjs-no-js\">To view this video please enable JavaScript, and consider upgrading to a web browser that <a href=\"http:\/\/videojs.com\/html5-video-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">supports HTML5 video<\/a><\/p><track kind=\"captions\" src=\"\" srclang=\"en\" label=\"English\"\/><\/video><\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"video-block\"><div class=\"video-wrapper-inner\" style=\"padding-bottom:56.25%\"><video controls class=\"test\" style=\"width:;height:\" poster=\"\" src=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2021\/06\/Menopause-Care-Program-How-It-Works-720p.mp4\" data-dig-id=\"LP-37978-fee1fab5\" data-dig-category=\"LP\" data-dig-action=\"video play\" data-dig-label=\"Menopause Care Program - How it Works\" data-dig-description=\"\"><p class=\"vjs-no-js\">To view this video please enable JavaScript, and consider upgrading to a web browser that <a href=\"http:\/\/videojs.com\/html5-video-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">supports HTML5 video<\/a><\/p><track kind=\"captions\" src=\"\" srclang=\"en\" label=\"English\"\/><\/video><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__header\"><h3><strong>Personal Health Navigator<sup><a href=\"https:\/\/www.rbcinsurance.com\/en-ca\/group-benefits\/plan-member\/teladoc\/\">\u01c2<\/a><\/sup><\/strong><\/h3><\/div><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<p><strong>Dedicated advocate: <\/strong>Teladoc Medical Experts can help you navigate the healthcare system, find medical information and resources, and provide one-on-one support for a wide range of health concerns.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"video-block\"><div class=\"video-wrapper-inner\" style=\"padding-bottom:56.25%\"><video controls class=\"test\" style=\"width:;height:\" poster=\"\" src=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2021\/06\/Health-Navigator-2.mp4\" data-dig-id=\"LP-37978-120fad20\" data-dig-category=\"LP\" data-dig-action=\"video play\" data-dig-label=\"Personal Health Navigator\" data-dig-description=\"\"><p class=\"vjs-no-js\">To view this video please enable JavaScript, and consider upgrading to a web browser that <a href=\"http:\/\/videojs.com\/html5-video-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">supports HTML5 video<\/a><\/p><track kind=\"captions\" src=\"\" srclang=\"en\" label=\"English\"\/><\/video><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-faq faq\"><div class=\"faq__header\"><h3><strong>Weight Management Program<sup><a href=\"https:\/\/www.rbcinsurance.com\/en-ca\/group-benefits\/plan-member\/teladoc\/\">\u01c2<\/a><\/sup><\/strong><\/h3><\/div><div class=\"faq__content\">\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<p>The <strong>Weight Management Program <\/strong>offers personalized care and expert support to help you achieve a balanced lifestyle that fits your unique needs. Whether you\u2019re working towards a goal, preparing for surgery or maintaining a healthy routine, you\u2019ll be guided every step of the way towards a more resilient you.<\/p>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-video-wrapper video-wrapper\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column text-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-jay-s-story\"><span class=\"partial__border-bottom\">Jay&#8217;s Story<\/span><\/h2>\n\n\n\n<p>When Jay received a diagnosis that his cancer had returned, he reached out to Teladoc Medical Experts to explore his options. Through their Expert Medical Opinion service, a team of specialists at Teladoc conducted an in-depth analysis of Jay&#8217;s case and were able to recommend a promising treatment plan, helping ease Jay&#8217;s stress and worry.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column video-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"video-block\"><div class=\"video-wrapper-inner\" style=\"padding-bottom:56.25%\"><video controls class=\"test\" style=\"width:;height:\" poster=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2025\/03\/teladoc-video-thumb.png\" src=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2021\/06\/teladoc-medical-experts-jays-story.mp4\" data-dig-id=\"LP-37978-e1f89b28\" data-dig-category=\"LP\" data-dig-action=\"video play\" data-dig-label=\"Jay's Story\" data-dig-description=\"\"><p class=\"vjs-no-js\">To view this video please enable JavaScript, and consider upgrading to a web browser that <a href=\"http:\/\/videojs.com\/html5-video-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">supports HTML5 video<\/a><\/p><track kind=\"captions\" src=\"\" srclang=\"en\" label=\"English\"\/><\/video><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-rbc-callout-card calloutCard calloutCard__image\" style=\"background-color:#F7F8FA\">\n<div class=\"wp-block-columns cols is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-left pad-b-dbl mob-pad-b-dbl is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-want-to-know-more\">Want to know more?<\/h2>\n\n\n\n<p class=\"rbc-override-margin p-large\">To learn more, contact Teladoc medical experts or your plan administrator.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-buttons  get-your-free-quote is-layout-flex wp-block-buttons-is-layout-flex\"><div>\n<div class=\"wp-block-button btn is-style-primary primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:18774192378\" data-dig-id=\"LP-37978-2b2a118c\" data-dig-category=\"LP\" data-dig-action=\"button click\" data-dig-label=\"Call 1-877-419-2378-tel:18774192378 \">Call 1-877-419-2378<\/a><\/div>\n<\/div><\/div>\n\n\n\n<p class=\" get-your-free-quote \"><\/p>\n\n\n\n<div class=\"wp-block-rbc-postal-code postal-code-form  postal-code\" data-custom-url=\"\"><div class=\"quote-form \"><div class=\"inputCode\"><label>Your postal code<\/label><input class=\"\" type=\"text\" value=\"\" placeholder=\"A1A 1A1\"\/><\/div><div class=\"inputCode\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div>\n<div class=\"wp-block-button btn is-style-accent accent\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\" data-dig-id=\"LP-37978-b1259f10\" data-dig-category=\"LP\" data-dig-action=\"button click\" data-dig-label=\"Get a quote-# \">Get a quote<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"error-msg\"><span class=\"error-msg-span\">Please provide a valid postal code in A1A 1A1 format.<\/span><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><a href=\"https:\/\/www.teladoc.ca\/rbcinsurance\/\" target=\"_blank\" data-dig-id=\"LP-23574-5e87f53d\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Visit the Teladoc Medical Experts Member Portal\" class=\"rbc-link-format externalsite-link\" data-icon-class=\"externalsite-link\" rel=\"noreferrer noopener\">Visit the Teladoc Medical Experts Member Portal<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-right is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"607\" height=\"574\" src=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2025\/03\/Teladoc_Get-Help-Card.webp?quality=80&amp;w=607\" alt=\"A woman on the phone with Teladoc medical experts\" class=\"wp-image-24756\" srcset=\"https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2025\/03\/Teladoc_Get-Help-Card.webp 607w, https:\/\/www.rbcinsurance.com\/en-ca\/wp-content\/uploads\/sites\/2\/2025\/03\/Teladoc_Get-Help-Card.webp?resize=300,284 300w\" sizes=\"auto, (max-width: 607px) 100vw, 607px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"pad-b-dbl mob-pad-b-dbl\"><\/p>\n\n\n\n<section class=\"wp-block-rbc-rbc-legal-collapsible disclaimer\" aria-label=\"Legal Disclaimers\"><div class=\"section-inner\"><p><button class=\"collapse-toggle collapsed\" data-target=\"#collapseDisclaimer\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapseDisclaimer\" data-dig-id=\"LP-37978-fab41ca8\" data-dig-category=\"LP\" data-dig-action=\"legal close\" data-dig-label=\"legal close\" action-closed=\"legal close\" action-opened=\"legal open\" label-close=\"legal open\" label-open=\"legal close\"><span>View Legal Disclaimers<\/span><span>Hide Legal Disclaimers<\/span><\/button><\/p><div class=\"collapse-content collapse\" id=\"collapseDisclaimer\"><div class=\"collapse-inner\"><div class=\"table-wpr\">\n<div class=\"wp-block-rbc-rbc-disclaimer-block\"><div class=\"table-row\" id=\"legal-1\"><div class=\"table-cell\"><span class=\"offscreen\">Legal Disclaimer<\/span><sup>\u2021<\/sup><\/div><div class=\"table-cell\">\n<p>Teladoc Medical Experts and other trademarks shown are trademarks of Teladoc Health Inc. Used under license.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":159,"featured_media":0,"parent":15114,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/new-rbci-design.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23574","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Teladoc Medical Experts | RBC Insurance<\/title>\n<meta name=\"description\" content=\"Explore the valuable services available through Teladoc Medical Experts for RBC Insurance Group Benefit Solutions plan members.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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