{"id":25755,"date":"2025-04-14T13:33:31","date_gmt":"2025-04-14T17:33:31","guid":{"rendered":"https:\/\/www.rbcinsurance.com\/en-ca\/?page_id=25755"},"modified":"2025-06-03T14:18:45","modified_gmt":"2025-06-03T18:18:45","slug":"billing","status":"publish","type":"page","link":"https:\/\/www.rbcinsurance.com\/en-ca\/group-benefits\/plan-administrator\/reference-guide\/billing\/","title":{"rendered":"Billing"},"content":{"rendered":"\n
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Home<\/a><\/span><\/span><\/p>\n\n\n\n

Billing<\/h1>\n\n\n\n

Billing Statements are available each month in PDF or Excel format using Online Administration<\/a>. When your billing is posted to the site, you will receive an email notification with this subject line: \u201cYour bill has been posted to the site\u201d. All premiums must be paid by the due date in accordance with your group policy to ensure continuing coverage and uninterrupted claims service. Non-payment of premiums will result in policies lapsing, and reinstatement will be subject to RBC Insurance reinstatement rules.<\/span><\/p>\n\n\n\n

Self-administration<\/a><\/h2>\n\n\n\n

Prior to enrolling an employee, confirm their eligibility. Refer to this table<\/a> for enrolling new employees in a GSI class.<\/p>\n\n\n\n

The Self Admin Invoice statement will assist you in calculating the premium due for your group insurance plan. This statement must be completed each billing period and coincide with your payment remittance. Refer to the \u201cHow to\u201d section \u201cRemit Self Admin Invoice\u201d for detailed instructions.<\/p>\n\n\n\n

Tip<\/p><\/div><\/div>

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Blank fields will be rejected. If a field is not applicable, simply enter a zero (0) in that field. If the net premium submitted varies significantly from the previous billing period, you will be required to provide a reason for the difference. If a correction to any of the submitted date is required, click Return to Data Entry. Otherwise, click the Approve button to complete the Self Admin Invoice submission.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Payroll deductions<\/a><\/h2>\n\n\n\n

If the employee is required to contribute towards the cost of the coverage, payroll deductions should begin as of the first of the month following or coinciding with the Effective Date of insurance. Each month\u2019s billing will provide you with details identifying the employee\u2019s benefits and cost breakdown for payroll and tax calculations.<\/p>\n\n\n\n

Tip<\/p><\/div><\/div>

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If you need to calculate an employee\u2019s monthly rate for payroll deductions prior to a bill being generated use this worksheet<\/a> to calculate an employee\u2019s monthly volume and premium for LTD with a flat percentage. Use this worksheet<\/a> to calculate an employee\u2019s monthly split volume for LTD.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Premium due dates for employee changes<\/a><\/h2>\n\n\n\n