{"id":25768,"date":"2025-04-14T13:36:26","date_gmt":"2025-04-14T17:36:26","guid":{"rendered":"https:\/\/www.rbcinsurance.com\/en-ca\/?page_id=25768"},"modified":"2025-06-03T14:20:26","modified_gmt":"2025-06-03T18:20:26","slug":"how-to","status":"publish","type":"page","link":"https:\/\/www.rbcinsurance.com\/en-ca\/group-benefits\/plan-administrator\/reference-guide\/how-to\/","title":{"rendered":"How To"},"content":{"rendered":"\n
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\nHome<\/a><\/span><\/span>\n\n\n\n

How To<\/h1>\n\n\n\n

Guides on how to do just about anything as a plan administrator<\/span><\/p>\n\n\n\n

Add a Plan Member<\/a><\/h2>\n\n\n\n
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  1. Select Add Plan Member<\/strong> from the home screen, or the left-hand menu bar.<\/li>\n\n\n\n
  2. Choose the Billing Division<\/strong> (if applicable) and enter the Date of Hire<\/strong>.<\/li>\n\n\n\n
  3. Enter Personal information and the Canadian Citizen\/Permanent Resident question.<\/li>\n\n\n\n
  4. Choose the appropriate drop down for Extend Health coverage to and Extend Dental coverage to<\/strong>.<\/li>\n<\/ol>\n\n\n\n

    Note<\/strong><\/p><\/div><\/div>

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    If the plan contains life and disability-based benefits only, then choose single coverage<\/strong> for both health and dental.<\/p>\n\n\n\n

    If the plan is eligible for dependent life coverage, you must answer \u201cYes\u201d<\/strong> to the dependent question.<\/p>\n\n\n\n

    If the plan member would like to opt out of volume-based benefits, then a mandatory opt-out form must be completed and sent to the Administration Department.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

    Single Coverage:<\/strong> If the plan member has only life and disability, choose single coverage in both the health and dental drop-down lists. (Note: If the plan member has dependent life, you must choose the family option in order to give the plan member dependent life coverage)<\/em><\/p>\n\n\n\n

    Family Coverage:<\/strong> If the plan member has health and dental and eligible dependents, choose Plan Member, spouse, and dependents<\/strong> coverage in the health and dental drop-down lists.<\/p>\n\n\n\n

    Waived Coverage:<\/strong> If the plan member already has health and\/or dental coverage and they want to waive their RBC health and\/or dental coverage, choose \u201cWaive Coverage\u201d from the applicable drop-down lists.<\/p>\n\n\n\n