{"id":18890,"date":"2025-04-15T15:35:52","date_gmt":"2025-04-15T19:35:52","guid":{"rendered":"https:\/\/www.rbcinsurance.com\/fr-ca\/?page_id=18890"},"modified":"2025-10-20T15:23:27","modified_gmt":"2025-10-20T19:23:27","slug":"presentation-une-demande-reglement","status":"publish","type":"page","link":"https:\/\/www.rbcinsurance.com\/fr-ca\/assurance-collective\/administrateur-du-regime\/guide-de-reference\/presentation-une-demande-reglement\/","title":{"rendered":"Pr\u00e9sentation d\u2019une demande de r\u00e8glement"},"content":{"rendered":"\n<div class=\"wp-block-rbc-resource-wrapper resourceWrapper tabListStickyWrapper pad-b-dbl mob-pad-b-dbl\">\n<div class=\"wp-block-group resourceWrapper__col-left tabListHeadings is-layout-flow wp-block-group-is-layout-flow\">\n<span class=\"rbc-yoast-breadcrum-span\"><span><a href=\"https:\/\/www.rbcinsurance.com\/fr-ca\/\">Accueil<\/a><\/span><\/span>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-demandes-de-reglement\">Demandes de r\u00e8glement<\/h1>\n\n\n\n<p><span class=\"partial__border-bottom\">Cette section vise \u00e0 vous aider \u00e0 pr\u00e9senter des demandes de r\u00e8glement et \u00e0 offrir un soutien \u00e0 vos employ\u00e9s lorsqu\u2019ils doivent pr\u00e9senter une demande de r\u00e8glement au titre de leur r\u00e9gime d\u2019assurance collective.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-obtenir-de-l-aide-au-sujet-d-une-demande-de-reglement\"><a href=\"#h-obtenir-de-l-aide-au-sujet-d-une-demande-de-reglement\" class=\"jumpLink\">Obtenir de l\u2019aide au sujet d\u2019une demande de r\u00e8glement<\/a><\/h2>\n\n\n\n<p>Pour tout renseignement concernant une demande de r\u00e8glement, veuillez composer le&nbsp;1 855 264-2174&nbsp;ou transmettre un courriel aux adresses suivantes, selon le cas&nbsp;:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list list-core-block second-level-inherit third-level-inherit is-style-blue-disc\">\n<li>Pour des renseignements sur les demandes de r\u00e8glement d\u2019assurance vie, d\u2019assurance DMA, d\u2019assurance invalidit\u00e9 ou d\u2019assurance maladies graves ESG, veuillez adresser votre courriel \u00e0&nbsp;<a href=\"mailto:claimservice@rbc.com\" class=\"rbc-link-format\">claimservice@rbc.com<\/a><\/li>\n\n\n\n<li>Pour toute question concernant une demande de r\u00e8glement d\u2019assurance maladies graves collective, adressez-vous par courriel:&nbsp;<a href=\"mailto:RBCI_CI_Claims@allstatevoluntary.ca\" class=\"rbc-link-format\">RBCI_CI_Claims@allstatevoluntary.ca<\/a><\/li>\n\n\n\n<li>Pour des renseignements sur les demandes de r\u00e8glement d\u2019assurance maladie et soins dentaires, veuillez adresser le courriel \u00e0&nbsp;<a href=\"mailto:healthanddentalclaims@groupinsurance.rbc.com\" class=\"rbc-link-format\">healthanddentalclaims@groupinsurance.rbc.com<\/a><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:claimservice@rbc.com\" data-dig-id=\"LP-18890-d6e89175\" data-dig-category=\"LP\" data-dig-action=\"link click\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">claimservice@rbc.com<\/a><\/p>\n\n\n\n<p><a href=\"mailto:RBCI_CI_Claims@allstatevoluntary.ca\" data-dig-id=\"LP-18890-44077136\" data-dig-category=\"LP\" data-dig-action=\"link click\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">RBCI_CI_Claims@allstatevoluntary.ca<\/a><\/p>\n\n\n\n<p><a href=\"mailto:healthanddentalclaims@groupinsurance.rbc.com\" data-dig-id=\"LP-18890-d3b7e540\" data-dig-category=\"LP\" data-dig-action=\"link click\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">healthanddentalclaims@groupinsurance.rbc.com<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-assurance-invalidite-de-courte-duree\"><a href=\"#h-assurance-invalidite-de-courte-duree\" class=\"jumpLink\">Assurance invalidit\u00e9 de courte dur\u00e9e<\/a><\/h2>\n\n\n\n<p>En cas d\u2019invalidit\u00e9, la&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717609.pdf\" data-dig-id=\"LP-18890-1c586799\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e \u2013&nbsp;IHA\/ICD\/RDP\" class=\"rbc-link-format\">Demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e \u2013&nbsp;IHA\/ICD\/RDP<\/a>&nbsp;doit \u00eatre remplie et envoy\u00e9e par courriel \u00e0&nbsp;<a href=\"mailto:intake@rbc.com\" class=\"rbc-link-format\">intake@rbc.com<\/a>.<\/p>\n\n\n\n<p>Il y a trois d\u00e9clarations \u00e0 remplir&nbsp;:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list  list-core-block second-level-inherit third-level-inherit\">\n<li><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-107424.pdf\" data-dig-id=\"LP-18890-75a74e01\" data-dig-label=\"Demande de prestations d\u2019invalidit\u00e9 \u2212 D\u00e9claration du client\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">Demande de prestations d\u2019invalidit\u00e9 \u2212 D\u00e9claration du client<\/a> ;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/pdf\/assurance-collective\/formulaires\/128196-std-claim-form-employer-statement-fr.pdf\" data-dig-id=\"LP-18890-ab264dbc\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration de l\u2019employeur\/l\u2019assureur\" class=\"rbc-link-format\">D\u00e9claration de l\u2019employeur\/l\u2019assureur<\/a> ;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/pdf\/assurance-collective\/formulaires\/128198-std-claim-form-physician-statement-fr.pdf\" data-dig-id=\"LP-18890-b822a906\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration du m\u00e9decin traitant \u2013 Demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e\" class=\"rbc-link-format\">D\u00e9claration du m\u00e9decin traitant \u2013 Demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e<\/a>.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>Pour \u00e9viter tout retard au chapitre du traitement de la demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e, tous les formulaires doivent \u00eatre remplis en entier et transmis \u00e0&nbsp;<a href=\"mailto:intake@rbc.com\" class=\"rbc-link-format\">intake@rbc.com<\/a>&nbsp;dans les plus brefs d\u00e9lais.<\/p>\n\n\n\n<p>En votre qualit\u00e9 d\u2019employeur, assurez-vous de remplir le formulaire en entier et de joindre tout renseignement compl\u00e9mentaire n\u00e9cessaire, par exemple une description d\u2019emploi, le talon ou relev\u00e9 de la derni\u00e8re paie, le registre des pr\u00e9sences, etc. Il peut arriver que nous demandions des renseignements suppl\u00e9mentaires au moment de l\u2019\u00e9tude d\u2019une demande de r\u00e8glement.<\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>PDF t\u00e9l\u00e9chargeables mentionn\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717609.pdf\" data-dig-id=\"LP-18890-9e37c86a\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e \u2013&nbsp;IHA\/ICD\/RDP\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e \u2013&nbsp;IHA\/ICD\/RDP<\/a><\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-107424.pdf\" data-dig-id=\"LP-18890-af31f8e7\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Demande de prestations d\u2019invalidit\u00e9 \u2212 D\u00e9claration du client\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Demande de prestations d\u2019invalidit\u00e9 \u2212 D\u00e9claration du client<\/a><\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/pdf\/assurance-collective\/formulaires\/128196-std-claim-form-employer-statement-fr.pdf\" data-dig-id=\"LP-18890-2c4f10c9\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration de l\u2019employeur\/l\u2019assureur\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">D\u00e9claration de l\u2019employeur\/l\u2019assureur<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/pdf\/assurance-collective\/formulaires\/128198-std-claim-form-physician-statement-fr.pdf\" data-dig-id=\"LP-18890-e43c9ad1\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration du m\u00e9decin traitant \u2013 Demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">D\u00e9claration du m\u00e9decin traitant \u2013 Demande de prestations d\u2019invalidit\u00e9 de courte dur\u00e9e<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:intake@rbc.com\" data-dig-id=\"LP-18890-0fe7fcff\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"intake@rbc.com\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">intake@rbc.com<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-assurance-invalidite-de-longue-duree-esg-exoneration-des-primes-d-assurance-vie\"><a href=\"#h-assurance-invalidite-de-longue-duree-esg-exoneration-des-primes-d-assurance-vie\" class=\"jumpLink\">Assurance invalidit\u00e9 de longue dur\u00e9e\/ESG\/Exon\u00e9ration des primes d\u2019assurance vie<\/a><\/h2>\n\n\n\n<p>En cas d\u2019invalidit\u00e9 (avec ou sans ESG) ou d\u2019exon\u00e9ration des primes d\u2019une assurance vie autonome, il importe de remplir le formulaire Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 en entier et de le transmettre par courriel \u00e0&nbsp;<a href=\"mailto:intake@rbc.com\" class=\"rbc-link-format\">intake@rbc.com<\/a>.<\/p>\n\n\n\n<p>Il y a trois d\u00e9clarations \u00e0 remplir&nbsp;:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list  list-core-block second-level-inherit third-level-inherit\">\n<li>Employ\u00e9&nbsp;:&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717613.pdf\" data-dig-id=\"LP-18890-d71cd960\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 \u2013 D\u00e9claration de l\u2019employ\u00e9\" class=\"rbc-link-format\">Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 \u2013 D\u00e9claration de l\u2019employ\u00e9<\/a><\/li>\n\n\n\n<li>Employeur&nbsp;:&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717612.pdf\" data-dig-id=\"LP-18890-a487984d\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 \u2013 D\u00e9claration de l\u2019employeur\" class=\"rbc-link-format\">Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 \u2013 D\u00e9claration de l\u2019employeur<\/a><\/li>\n\n\n\n<li>M\u00e9decin&nbsp;:&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-518244.pdf\" data-dig-id=\"LP-18890-1030a520\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration d\u2019invalidit\u00e9 du m\u00e9decin traitant\" class=\"rbc-link-format\">D\u00e9claration d\u2019invalidit\u00e9 du m\u00e9decin traitant<\/a><\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>L\u2019employ\u00e9 peut choisir le formulaire \u00e0 remplir en fonction de sa situation. Autrement, il peut utiliser la&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-518244.pdf\" data-dig-id=\"LP-18890-0119ac2f\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Formule g\u00e9n\u00e9rale\" class=\"rbc-link-format\">Formule g\u00e9n\u00e9rale<\/a>.<\/p>\n\n\n\n<p>Pour \u00e9viter ou r\u00e9duire au minimum toute interruption de la paie de votre employ\u00e9, il importe de remplir les formulaires&nbsp;au moins huit semaines avant&nbsp;la fin du d\u00e9lai de carence (c.-\u00e0-d., la p\u00e9riode qui doit s\u2019\u00e9couler avant le paiement des prestations).<\/p>\n\n\n\n<p>En votre qualit\u00e9 d\u2019employeur, assurez-vous de remplir le formulaire en entier et de joindre tout renseignement compl\u00e9mentaire n\u00e9cessaire, par exemple une description d\u2019emploi, le talon ou relev\u00e9 de la derni\u00e8re paie, le registre des pr\u00e9sences, etc. Il peut arriver que nous demandions des renseignements suppl\u00e9mentaires au moment de l\u2019\u00e9tude d\u2019une demande de r\u00e8glement.<\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>PDF t\u00e9l\u00e9chargeables mentionn\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717613.pdf\" data-dig-id=\"LP-18890-b6d9a8f1\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 \u2013 D\u00e9claration de l\u2019employ\u00e9\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 \u2013 D\u00e9claration de l\u2019employ\u00e9<\/a><\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717612.pdf\" data-dig-id=\"LP-18890-d6ceabb6\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 \u2013 D\u00e9claration de l\u2019employeur\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Assurance collective \u2013 Demande de prestations d\u2019invalidit\u00e9 \u2013 D\u00e9claration de l\u2019employeur<\/a><\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-518244.pdf\" data-dig-id=\"LP-18890-a35f5b68\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration d\u2019invalidit\u00e9 du m\u00e9decin traitant \/ Formule g\u00e9n\u00e9rale\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">D\u00e9claration d\u2019invalidit\u00e9 du m\u00e9decin traitant \/ Formule g\u00e9n\u00e9rale<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:intake@rbc.com\" data-dig-id=\"LP-18890-5102f749\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"intake@rbc.com\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">intake@rbc.com<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-assurance-vie-deces-accidentel\"><a href=\"#h-assurance-vie-deces-accidentel\" class=\"jumpLink\">Assurance vie \/ D\u00e9c\u00e8s accidentel<\/a><\/h2>\n\n\n\n<p>Dans le cas d\u2019une demande de r\u00e8glement d\u2019assurance vie ou de d\u00e9c\u00e8s accidentel, il importe de remplir la&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717614.pdf\" data-dig-id=\"LP-18890-1f5232e1\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Demande de r\u00e8glement - R\u00e9gime collectif d\u2019assurance vie\/de d\u00e9c\u00e8s&nbsp;accidentel\" class=\"rbc-link-format\">Demande de r\u00e8glement &#8211; R\u00e9gime collectif d\u2019assurance vie\/de d\u00e9c\u00e8s&nbsp;accidentel<\/a>&nbsp;et de la transmettre \u00e0&nbsp;<a href=\"mailto:intake@rbc.com\" class=\"rbc-link-format\">intake@rbc.com<\/a>.<\/p>\n\n\n\n<p>Il y a trois d\u00e9clarations \u00e0 remplir&nbsp;:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list  list-core-block second-level-inherit third-level-inherit\">\n<li>B\u00e9n\u00e9ficiaire de l\u2019employ\u00e9&nbsp;: D\u00e9claration du client<\/li>\n\n\n\n<li>Employeur&nbsp;: D\u00e9claration de l\u2019employeur<\/li>\n\n\n\n<li>M\u00e9decin&nbsp;: D\u00e9claration du m\u00e9decin traitant \u2013 doit \u00eatre pr\u00e9sent\u00e9e pour toutes les demandes de r\u00e8glement d\u2019assurance vie et de d\u00e9c\u00e8s accidentel de quelque montant que ce soit.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>En votre qualit\u00e9 d\u2019employeur, veuillez vous assurer de joindre \u00e0 votre relev\u00e9 l\u2019original du formulaire d\u2019adh\u00e9sion \u00e0 l\u2019assurance collective. Il peut arriver que nous demandions des renseignements suppl\u00e9mentaires dans le cadre de l\u2019\u00e9tude des formulaires.<\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>PDF t\u00e9l\u00e9chargeables mentionn\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717614.pdf\" data-dig-id=\"LP-18890-3524b125\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Demande de r\u00e8glement - R\u00e9gime collectif d\u2019assurance vie\/de d\u00e9c\u00e8s&nbsp;accidentel\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Demande de r\u00e8glement &#8211; R\u00e9gime collectif d\u2019assurance vie\/de d\u00e9c\u00e8s&nbsp;accidentel<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:intake@rbc.com\" data-dig-id=\"LP-18890-1ed9499f\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"intake@rbc.com\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">intake@rbc.com<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-perte-d-usage-mutilation\"><a href=\"#h-perte-d-usage-mutilation\" class=\"jumpLink\">Perte d\u2019usage \/ Mutilation<\/a><\/h2>\n\n\n\n<p>Dans le cas d\u2019une demande de r\u00e8glement pour perte d\u2019usage ou pour mutilation, il importe de remplir la&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717689.pdf\" data-dig-id=\"LP-18890-6acf0fbe\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration d\u2019invalidit\u00e9 \u2013 Perte de l\u2019usage\/Mutilation\" class=\"rbc-link-format\">D\u00e9claration d\u2019invalidit\u00e9 \u2013 Perte de l\u2019usage\/Mutilation<\/a>&nbsp;en entier et de la transmettre \u00e0&nbsp;<a href=\"mailto:intake@rbc.com\" class=\"rbc-link-format\">intake@rbc.com<\/a>.<\/p>\n\n\n\n<p>Il y a trois d\u00e9clarations \u00e0 remplir&nbsp;:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list  list-core-block second-level-inherit third-level-inherit\">\n<li>Employ\u00e9&nbsp;: D\u00e9claration du demandeur\/de l\u2019employ\u00e9<\/li>\n\n\n\n<li>Employeur&nbsp;: D\u00e9claration de l\u2019employeur<\/li>\n\n\n\n<li>M\u00e9decin&nbsp;: D\u00e9claration du m\u00e9decin traitant<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>En votre qualit\u00e9 d\u2019employeur, veuillez vous assurer de joindre \u00e0 votre relev\u00e9 l\u2019original du formulaire d\u2019adh\u00e9sion \u00e0 l\u2019assurance collective. Il peut arriver que nous demandions des renseignements suppl\u00e9mentaires dans le cadre de l\u2019\u00e9tude des formulaires.<\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>PDF t\u00e9l\u00e9chargeables mentionn\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-717689.pdf\" data-dig-id=\"LP-18890-2f6db331\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration d\u2019invalidit\u00e9 \u2013 Perte de l\u2019usage\/Mutilation\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">D\u00e9claration d\u2019invalidit\u00e9 \u2013 Perte de l\u2019usage\/Mutilation<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:intake@rbc.com\" data-dig-id=\"LP-18890-95ffa640\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"intake@rbc.com\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">intake@rbc.com<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-assurance-invalidite-individuelle-esg-autonome-sans-assurance-collective\"><a href=\"#h-assurance-invalidite-individuelle-esg-autonome-sans-assurance-collective\" class=\"jumpLink\">Assurance invalidit\u00e9 individuelle (ESG autonome, sans assurance collective)<\/a><\/h2>\n\n\n\n<p>En cas d\u2019invalidit\u00e9, la&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-517141.pdf\" data-dig-id=\"LP-18890-bd956d24\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Demande de prestations d\u2019invalidit\u00e9 individuelle\" class=\"rbc-link-format\">Demande de prestations d\u2019invalidit\u00e9 individuelle<\/a>&nbsp;doit \u00eatre remplie et transmise par courriel \u00e0&nbsp;<a href=\"mailto:intake@rbc.com\" class=\"rbc-link-format\">intake@rbc.com<\/a>.<\/p>\n\n\n\n<p>Il y a deux d\u00e9clarations \u00e0 remplir&nbsp;:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list  list-core-block second-level-inherit third-level-inherit\">\n<li>Employ\u00e9&nbsp;: Demande de prestations d\u2019invalidit\u00e9 \u2212 D\u00e9claration du demandeur&nbsp;; et Courtier \u2013 Formulaire de directive et autorisation<\/li>\n\n\n\n<li>M\u00e9decin&nbsp;: D\u00e9claration d\u2019invalidit\u00e9 du m\u00e9decin traitant L\u2019employ\u00e9 peut choisir le formulaire \u00e0 remplir en fonction de sa situation. Autrement, il peut utiliser la<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-518244.pdf\" data-dig-id=\"LP-18890-58eafddf\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"&nbsp;Formule g\u00e9n\u00e9rale\" class=\"rbc-link-format\">&nbsp;Formule g\u00e9n\u00e9rale<\/a>.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>Les formulaires de demande de r\u00e8glement doivent \u00eatre remplis en entier d\u00e8s que possible suivant le d\u00e9but de l\u2019invalidit\u00e9. Il peut arriver que nous demandions des renseignements suppl\u00e9mentaires dans le cadre de l\u2019\u00e9tude des formulaires.<\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>PDF t\u00e9l\u00e9chargeables mentionn\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-517141.pdf\" data-dig-id=\"LP-18890-ae89a1e6\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Demande de prestations d\u2019invalidit\u00e9 individuelle\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Demande de prestations d\u2019invalidit\u00e9 individuelle<\/a><\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-518244.pdf\" data-dig-id=\"LP-18890-d41d9280\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Formule g\u00e9n\u00e9rale\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Formule g\u00e9n\u00e9rale<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:intake@rbc.com\" data-dig-id=\"LP-18890-0290ff03\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"intake@rbc.com\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">intake@rbc.com<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-assurance-maladies-graves-esg\"><a href=\"#h-assurance-maladies-graves-esg\" class=\"jumpLink\">Assurance maladies graves ESG<\/a><\/h2>\n\n\n\n<p>Dans le cas d\u2019une maladie grave, il importe de remplir l\u2019<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-107423.pdf\" data-dig-id=\"LP-18890-42d7d97c\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Avis de demande de r\u00e8glement pour maladie grave\" class=\"rbc-link-format\">Avis de demande de r\u00e8glement pour maladie grave<\/a>&nbsp;en entier et de le transmettre \u00e0&nbsp;<a href=\"mailto:intake@rbc.com\" class=\"rbc-link-format\">intake@rbc.com<\/a>.<\/p>\n\n\n\n<p>Il y a deux formulaires \u00e0 remplir&nbsp;:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list  list-core-block second-level-inherit third-level-inherit\">\n<li>Employ\u00e9&nbsp;:&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-107423.pdf\" data-dig-id=\"LP-18890-ec0c55d5\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Avis de demande de r\u00e8glement pour maladie grave\" class=\"rbc-link-format\">Avis de demande de r\u00e8glement pour maladie grave<\/a><\/li>\n\n\n\n<li>M\u00e9decin&nbsp;:&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr-ca\/assurance-collective\/reglement-service\/#claims-groupbenefits-forms\" data-dig-id=\"LP-18890-9143397d\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"D\u00e9claration du m\u00e9decin traitant \u2013 pour les demandes de r\u00e8glement pour maladie grave\" class=\"rbc-link-format\">D\u00e9claration du m\u00e9decin traitant \u2013 pour les demandes de r\u00e8glement pour maladie grave<\/a>. L\u2019employ\u00e9 peut choisir le formulaire \u00e0 remplir en fonction de sa situation.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>Des documents m\u00e9dicaux ou des renseignements suppl\u00e9mentaires peuvent \u00eatre requis.<\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>PDF t\u00e9l\u00e9chargeables mentionn\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-107423.pdf\" data-dig-id=\"LP-18890-2e4e1a45\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Avis de demande de r\u00e8glement pour maladie grave\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Avis de demande de r\u00e8glement pour maladie grave<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:intake@rbc.com\" data-dig-id=\"LP-18890-f3767182\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"intake@rbc.com\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">intake@rbc.com<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-assurance-maladies-graves-collective\"><a href=\"#h-assurance-maladies-graves-collective\" class=\"jumpLink\">Assurance maladies graves collective<\/a><\/h2>\n\n\n\n<p>En cas d\u2019une demande de r\u00e8glement d\u2019assurance maladies graves, remplissez et envoyez&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/pdf\/assurance-collective\/formulaires\/group-ci-claim-form-fr.pdf\" data-dig-id=\"LP-18890-1e067e4a\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"le document \u00e0 Allstate Benefits\" class=\"rbc-link-format\">le document \u00e0 Allstate Benefits<\/a>&nbsp;au courriel&nbsp;<a href=\"mailto:RBCI_CI_Claims@allstatevoluntary.ca\" class=\"rbc-link-format\">RBCI_CI_Claims@allstatevoluntary.ca<\/a><\/p>\n\n\n\n<p><strong>Veuillez t\u00e9l\u00e9charger et enregistrer ce formulaire sur votre ordinateur ou appareil. R\u00e9cup\u00e9rer et ouvrir la copie enregistr\u00e9e dans Adobe Reader.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>PDF t\u00e9l\u00e9chargeables mentionn\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/pdf\/assurance-collective\/formulaires\/group-ci-claim-form-fr.pdf\" data-dig-id=\"LP-18890-af35c1cb\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Le document \u00e0 Allstate Benefits\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Le document \u00e0 Allstate Benefits<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:RBCI_CI_Claims@allstatevoluntary.ca\" data-dig-id=\"LP-18890-110af79b\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"RBCI_CI_Claims@allstatevoluntary.ca\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">RBCI_CI_Claims@allstatevoluntary.ca<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-demandes-de-reglement-d-assurance-maladie-complementaire-et-de-soins-dentaires\"><a href=\"#h-demandes-de-reglement-d-assurance-maladie-complementaire-et-de-soins-dentaires\" class=\"jumpLink\">Demandes de r\u00e8glement d\u2019assurance maladie compl\u00e9mentaire et de soins dentaires<\/a><\/h2>\n\n\n\n<p>Selon la nature de la demande de r\u00e8glement, le fournisseur de services d&rsquo;un membre du r\u00e9gime pourrait soumettre la demande de r\u00e8glement par voie \u00e9lectronique en son nom.<\/p>\n\n\n\n<p>Les membres du r\u00e9gime peuvent \u00e9galement soumettre des demandes de r\u00e8glement par&nbsp;<a href=\"https:\/\/www4.rbcinsurance.com\/ui\/signin\/home?lang=fr\" data-dig-id=\"LP-18890-1862c1b7\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Assurance en ligne\" class=\"rbc-link-format\">Assurance en ligne<\/a>. En s\u00e9lectionnant Soumettre une demande de r\u00e8glement et en cliquant sur l&rsquo;option Sant\u00e9\/Dentaire sur la page d&rsquo;accueil, ils peuvent soumettre une demande de r\u00e8glement de soins de sant\u00e9 ou de soins dentaires \u00e9lectroniquement. Ils peuvent \u00e9galement utiliser&nbsp;<a href=\"https:\/\/www.rbcinsurance.com\/fr-ca\/assurance-collective\/appli-mes-assurances\/\" data-dig-id=\"LP-18890-d81ac3b9\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"l'appli Mes assurances\" class=\"rbc-link-format\">l&rsquo;appli Mes assurances<\/a>&nbsp;sur leur t\u00e9l\u00e9phone intelligent.<\/p>\n\n\n\n<p>Des formulaires de demande de r\u00e8glement d\u2019assurance maladie et soins dentaires <a href=\"https:\/\/www.rbcinsurance.com\/fr-ca\/assurance-collective\/participant-du-regime\/\" data-dig-id=\"LP-18890-d6302c42\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"imprimables sont offerts\" class=\"rbc-link-format\">imprimables sont offerts<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-demandes-de-reglement-en-assurance-voyage\"><a href=\"#h-demandes-de-reglement-en-assurance-voyage\" class=\"jumpLink\">Demandes de r\u00e8glement en assurance voyage<\/a><\/h2>\n\n\n\n<p>Contacter Allianz Global Assistance<\/p>\n\n\n\n<p>Visitez&nbsp;:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list list-core-block second-level-inherit third-level-inherit is-style-blue-disc\">\n<li><a href=\"https:\/\/allianzassistanceclaims.ca\/login\" target=\"_blank\" data-dig-id=\"LP-18890-acb3fba7\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Site de r\u00e9clamation d'assurance voyage en ligne\" class=\"rbc-link-format externalsite-link\" data-icon-class=\"externalsite-link\" rel=\"noreferrer noopener\">Site de r\u00e9clamation d&rsquo;assurance voyage en ligne<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Composez le<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list list-core-block second-level-inherit third-level-inherit is-style-blue-disc\">\n<li>1 855 603-5571&nbsp;(du Canada ou des \u00c9tats-Unis) ou<\/li>\n\n\n\n<li>1 905 608-8251&nbsp;(\u00e0 frais vir\u00e9s de partout dans le monde).<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Le t\u00e9l\u00e9centre, que vous pouvez joindre sans frais, est ouvert jour et nuit, toute l\u2019ann\u00e9e, partout dans le monde, et peut vous aider \u00e0 recevoir les soins dont vous avez besoin sans que vous ayez \u00e0 engager des frais inutilement.<\/p>\n\n\n\n<p>Avant de partir en voyage, les membres sont invit\u00e9s \u00e0 consulter leur livret d\u2019avantages sociaux pour d\u00e9terminer les garanties qui leur sont offertes.<\/p>\n\n\n\n<p>Les coordonn\u00e9es \u00e0 conna\u00eetre en cas d\u2019urgence figurent sur la carte d\u2019identification.<\/p>\n\n\n\n<p>Les employ\u00e9s peuvent acc\u00e9der \u00e0 des formulaires de demande de r\u00e8glement d\u2019assurance voyage \u00e0 imprimer.<\/p>\n\n\n\n<p>Au besoin, les employ\u00e9s peuvent apporter la lettre de confirmation d\u2019assurance voyage avec leur carte d\u2019identification lorsqu\u2019ils voyagent dans des pays qui exigent une preuve d\u2019assurance.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list list-core-block second-level-inherit third-level-inherit is-style-blue-disc\">\n<li><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-869349.pdf\" data-dig-id=\"LP-18890-508c776b\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Lettre de confirmation d\u2019assurance voyage\" class=\"rbc-link-format\">Lettre de confirmation d\u2019assurance voyage<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Si le membre a besoin d\u2019une lettre de confirmation d\u2019assurance voyage plus d\u00e9taill\u00e9e, il peut pr\u00e9senter sa demande en appelant au&nbsp;1 855 264-2174.<\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>PDF t\u00e9l\u00e9chargeables mentionn\u00e9s<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.rbcinsurance.com\/fr\/centredesressources\/file-869349.pdf\" data-dig-id=\"LP-18890-e9309f1a\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Lettre de confirmation d\u2019assurance voyage\" class=\"rbc-link-format pdf-link\" data-icon-class=\"pdf-link\">Lettre de confirmation d\u2019assurance voyage<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"tel:18556035571\" data-dig-id=\"LP-18890-d68ea690\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"1 855 603-5571\" class=\"rbc-link-format phone-link\" data-icon-class=\"phone-link\">1 855 603-5571<\/a>&nbsp;(du Canada ou des \u00c9tats-Unis)<\/p>\n\n\n\n<p><a href=\"tel:19056088251\" data-dig-id=\"LP-18890-446c3322\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"1 905 608-8251\" class=\"rbc-link-format phone-link\" data-icon-class=\"phone-link\">1 905 608-8251<\/a>&nbsp;(\u00e0 frais vir\u00e9s de partout dans le monde)<\/p>\n\n\n\n<p><a href=\"tel:18552642174\" data-dig-id=\"LP-18890-34c09e31\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"1 855 264-2174\" class=\"rbc-link-format phone-link\" data-icon-class=\"phone-link\">1 855 264-2174<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"rbci-tw-alert bannerNotice\"><div class=\"wp-block-rbc-banner-notice rbc-banner-block-header-div default\"><div><p class=\"rbc-banner-block-header\"><strong>Conseil<\/strong><\/p><\/div><\/div><div class=\"rbc-banner-block-description-p \"><div class=\"buttonSection\">\n<p class=\"call-link\">avant de recevoir des soins, il est important que le membre appelle le num\u00e9ro indiqu\u00e9 sur sa carte d\u2019identification le plus rapidement possible. Le t\u00e9l\u00e9centre est ouvert jour et nuit, toute l\u2019ann\u00e9e, partout dans le monde, et peut vous aider \u00e0 recevoir les soins dont vous avez besoin sans que vous engagiez inutilement des frais.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-regime-de-soins-de-sante-pour-nouveaux-arrivants\"><a href=\"#h-regime-de-soins-de-sante-pour-nouveaux-arrivants\" class=\"jumpLink\">R\u00e9gime de soins de sant\u00e9 pour nouveaux arrivants<\/a><\/h2>\n\n\n\n<p>Les demandes de r\u00e8glement au titre de votre r\u00e9gime de soins de sant\u00e9 pour nouveaux arrivants sont g\u00e9r\u00e9es par Cowan.<\/p>\n\n\n\n<p>Les fournisseurs du R\u00e9seau de fournisseurs privil\u00e9gi\u00e9s Cowan peuvent facturer leurs frais directement \u00e0 Cowan, mais une demande de r\u00e8glement papier peut \u00eatre pr\u00e9sent\u00e9e si un membre a r\u00e9gl\u00e9 de sa poche des frais pour des services admissibles.<\/p>\n\n\n\n<p>Courriel : <a href=\"mailto:clients@cowangroup.ca\" class=\"rbc-link-format\">clients@cowangroup.ca<\/a><\/p>\n\n\n\n<p>Composez le 1 888 509-7797<br>T\u00e9l\u00e9copieur : 613 741-7771<\/p>\n\n\n\n<div class=\"wp-block-rbc-file-list fileList\">\n<p><strong>Coordonn\u00e9es mentionn\u00e9es<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"mailto:clients@cowangroup.ca\" data-dig-id=\"LP-21501-36cb8a5f\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"clients@cowangroup.ca\" class=\"rbc-link-format email-link\" data-icon-class=\"email-link\">clients@cowangroup.ca<\/a><\/p>\n\n\n\n<p><a href=\"tel:18885097797\" data-dig-id=\"LP-21501-db847ed4\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"1 888 509-7797\" class=\"rbc-link-format phone-link\" data-icon-class=\"phone-link\">1 888 509-7797<\/a><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group resourceWrapper__col-right is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-rbc-tabs-list tabsList\"><p class=\"tabsList__heading\">Sur cette page<\/p><div class=\"tabsList__wrapper\"><button class=\"selectDropdown__button\" aria-haspopup=\"listbox\" aria-expanded=\"false\"><span class=\"selectDropdown__title\">Obtenir de l\u2019aide au sujet d\u2019une demande de r\u00e8glement<\/span><span class=\"selectDropdown__chevron\"><\/span><\/button><ul class=\"tabsList__items selectDropdown__list\"><li class=\"selectDropdown__list__item tabsList__item selected\"><a href=\"#h-obtenir-de-l-aide-au-sujet-d-une-demande-de-reglement\">Obtenir de l\u2019aide au sujet d\u2019une demande de r\u00e8glement<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-assurance-invalidite-de-courte-duree\">Assurance invalidit\u00e9 de courte dur\u00e9e<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-assurance-invalidite-de-longue-duree-esg-exoneration-des-primes-d-assurance-vie\">Assurance invalidit\u00e9 de longue dur\u00e9e\/ESG\/Exon\u00e9ration des primes d\u2019assurance vie<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-assurance-vie-deces-accidentel\">Assurance vie \/ D\u00e9c\u00e8s accidentel<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-perte-d-usage-mutilation\">Perte d\u2019usage \/ Mutilation<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-assurance-invalidite-individuelle-esg-autonome-sans-assurance-collective\">Assurance invalidit\u00e9 individuelle (ESG autonome, sans assurance collective)<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-assurance-maladies-graves-esg\">Assurance maladies graves ESG<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-assurance-maladies-graves-collective\">Assurance maladies graves collective<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-demandes-de-reglement-d-assurance-maladie-complementaire-et-de-soins-dentaires\">Demandes de r\u00e8glement d\u2019assurance maladie compl\u00e9mentaire et de soins dentaires<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-demandes-de-reglement-en-assurance-voyage\">Demandes de r\u00e8glement en assurance voyage<\/a><\/li><li class=\"selectDropdown__list__item tabsList__item \"><a href=\"#h-regime-de-soins-de-sante-pour-nouveaux-arrivants\">R\u00e9gime de soins de sant\u00e9 pour nouveaux arrivants<\/a><\/li><\/ul><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":203,"featured_media":0,"parent":17131,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/resources.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18890","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pr\u00e9sentation d\u2019une demande de r\u00e8glement | RBC Assurances<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pr\u00e9sentation d\u2019une demande de r\u00e8glement | RBC Assurances\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rbcinsurance.com\/fr-ca\/assurance-collective\/administrateur-du-regime\/guide-de-reference\/presentation-une-demande-reglement\/\" \/>\n<meta property=\"og:site_name\" content=\"RBC Assurances\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-20T19:23:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.rbcinsurance.com\/fr-ca\/wp-content\/uploads\/sites\/3\/2024\/12\/personal-insurance-mobile.webp?quality=80\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" 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