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Service & Claims Forms

To locate the service or claims form for your policy or contract, click on one of the links below.

Service Forms
Claims Forms

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Service Forms

Life Insurance

Variable Life - Select the action you'd like to take:

Mail to:

RBC Insurance
Variable Business
Attn: Customer Service
2000 Wade Hampton Blvd.
Greenville, SC 29615-1064

For personalized service on a variable insurance policy,
call 1-800-423-9398, Monday - Friday, 8 a.m. - 8 p.m. (EST).

Index Universal Life - Select the action you'd like to take:

Mail to:

RBC Insurance
P O Box 725449
Atlanta, GA 31139


For personalized service on indexed universl life policies,
call 1-866-690-1992, Monday - Friday, 8 a.m. - 6 p.m. (EST).

All other life insurance (Term Life, Whole Life, Universal Life)- Select the action you'd like to take:

Mail to:

RBC Insurance
Attn: Customer Service
P.O. Box 789
Greenville, SC 29602-0789

For personalized service on all other life insurance policies,
call 1-800-551-8354, Monday - Friday, 8 a.m. - 6 p.m. (EST)
.

 

Annuity

Select the action you'd like to take:

For contracts that begin with VA01 and 05, mail to:

RBC Insurance
Variable Business
Attn: Customer Service
2000 Wade Hampton Blvd.
Greenville, SC 29615-1064

For personalized customer service on contracts beginning with VA01 and 05,
call 1-800-423-9398, Monday - Friday, 8 a.m. - 8 p.m. (EST).

For contracts that begin with MA, mail to:

RBC Insurance 
PO Box 725449 
Atlanta, GA 31139 

For personalized customer service contracts beginning with MA,
call 1-866-690-1992, Monday - Friday, 8 a.m. - 6 p.m. (EST).

For all other contracts, mail to:

RBC Insurance 
Fixed and Traditional Business
Attn: Customer Service 
PO box 19087 
Greenville, SC 29602


For personalized customer service on all other annuity contracts,
call 1-800-234-5514, Monday - Friday, 8 a.m. - 6 p.m. (EST).

Health Insurance

Select the action you'd like to take:

Mail to:

RBC Insurance
Attn: Customer Service
P.O. Box 789
Greenville, SC 29602-0789

For personalized service on a health insurance policy, call 1-800-551-8354,
Monday - Friday, 8 a.m. - 6 p.m. (EST)
.

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Claims Forms

If you need a claims form, click on the appropriate form next to your state below:
Louisiana: Life, Health, Continuing Disability
Pennsylvania: Life, Health, Continuing Disability
Virginia: Life, Health, Continuing Disability
All other states: Life, Health, Continuing Disability

Mail to:

RBC Insurance
Attn: Claims
P.O. Box 19038
Greenville, SC 29602-9038

For personalized service, call 1-800-551-8354, Monday - Friday,
8 a.m. - 6 p.m. (EST)
.

 
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