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How Teladoc medical experts can help

Access to the right information can make the difference between simply coping with an illness and getting better. Teladoc Medical Expertsǂ can connect RBC Insurance Group Benefit Solutions plan members with the right medical care and advice when it’s needed most.

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Teladoc Medical Experts

Teladoc Medical Experts helps ensure you have the correct information, diagnosis, and treatment when you’re facing a medical condition. Coverage is available for you, your eligible dependents, parents, and parents-in-law—so your whole family can access the support they need. A variety of specialized care programs are also available to meet your evolving needs. Here are some ways Teladoc Medical Experts can help:

  • Care Finder
  • Caregiver Support Program
  • Expert Medical Opinion
  • Find a Doctor Menu Item Description
  • Menopause Care Program Menu Item Description
  • Personal Health Navigator Menu Item Description
  • Weight Management Program Menu Item Description
Care Finder
Caregiver Support Program
Expert Medical Opinion
Find a Doctor
Menopause Care Program
Personal Health Navigator
Weight Management Program

Care Finderǂ

International expertise: When expert physicians or leading care facilities are needed outside of Canada, Teladoc Medical Experts will find them for you and look into appointments on your behalf.

Caregiver Support Programǂ

 This program is designed to offer structured, clinically guided support to help caregivers manage emotional strain, coordinate complex care needs and navigate day-to-day responsibilities with more confidence. Learn more here.

Expert Medical Opinionǂ

Diagnosis and treatment: Teladoc Medical Experts will conduct an in-depth analysis of your medical records and provide you with a written summary of their findings, including treatment recommendations. Access specialized care programs such as Caregiver Support, Menopause Care or Weight Management.

Find a Doctorǂ

Access to Canadian specialists: Teladoc Medical Experts will conduct a customized physician search and recommend leading Canadian specialists who are accepting new patients.

Menopause Care Programǂ

Menopause is a natural transition, but it can come with challenging symptoms that impact your daily life. Whether you’re experiencing hot flashes, sleep disturbances, mood changes, or weight fluctuations, the Menopause Care Program connects you with expert support and a personalized plan to help navigate this change so you can feel your best.

Personal Health Navigatorǂ

Dedicated advocate: Teladoc Medical Experts can help you navigate the healthcare system, find medical information and resources, and provide one-on-one support for a wide range of health concerns.

Weight Management Programǂ

The Weight Management Program offers personalized care and expert support to help you achieve a balanced lifestyle that fits your unique needs. Whether you’re working towards a goal, preparing for surgery or maintaining a healthy routine, you’ll be guided every step of the way towards a more resilient you.

Jay’s Story

When Jay received a diagnosis that his cancer had returned, he reached out to Teladoc Medical Experts to explore his options. Through their Expert Medical Opinion service, a team of specialists at Teladoc conducted an in-depth analysis of Jay’s case and were able to recommend a promising treatment plan, helping ease Jay’s stress and worry.

Want to know more?

To learn more, contact Teladoc medical experts or your plan administrator.

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Visit the Teladoc Medical Experts Member Portal

A woman on the phone with Teladoc medical experts