Positive feedback is very important to us — it tells us that we're meeting your needs, and it reinforces our commitment to providing quality service. If you have a particularly positive experience with an RBC employee, we'd like to hear about it and share your appreciation with the employee responsible.
The most direct way of recognizing the efforts of an RBC Insurance employee is to contact the employee directly or telephone, write, e-mail or fax their manager or supervisor with your comments.
If your experience involves another RBC Insurance department or area, or if you are unable to identify the contact, you may also direct your compliment to:
RBC Insurance Services Inc.
Customer Care Assurance
PO Box 213, Station A
Mississauga, ON L5A 4N9
Toll-free: 1 888 728-6666
Toll-free fax: 1 888 844-3331
We will make every effort to ensure the individual you want to commend receives your recognition.
