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Compliments & Complaints

Making a Compliment or Complaint

 

Making a Complaint

At RBC Insurance®, we want to handle your complaint in the most efficient and professional manner possible. Here's a quick and easy step-by-step reference to ensure your concern receives the attention it deserves. By following the steps below, your complaint will be resolved as quickly as possible.

Step One - Start at the Source
Step Two - Contact Customer Care Assurance
Step Three - Appeal to RBC's Office of the Ombudsman
Step Four - Additional Resources

RBC Insurance business groups:

Life & Health Insurance
RBC Life Insurance Company
1 800 461-1413
Travel Insurance
RBC Insurance Company of Canada
1 800 263-8944
Property & Auto Insurance
RBC General Insurance Company
1 800 769-2526
Loan & Mortgage Insurance
Insurance Service Centre 1 800 769-2523

Jump to
Step One - Start at the Source
Step Two - Contact Customer Care Assurance
Step Three - Appeal to RBC's Office of the Ombudsman
Step Four - Additional Resources

 

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Last modified: 01/15/2008 07:05:24