At RBC Insurance^®, we want to handle your complaint in the most efficient and professional manner possible. Here's a quick and easy step-by-step reference to ensure your concern receives the attention it deserves. By following the steps below, your complaint will be resolved as quickly as possible.

• Step One - Start at the Source
• Step Two - Contact Customer Care Assurance
• Step Three - Appeal to RBC's Office of the Ombudsman
• Step Four - Additional Resources

RBC Insurance business groups:

Life & Health Insurance

RBC Life Insurance Company
1 800 461-1413

Travel Insurance

RBC Insurance Company of Canada
1 800 263-8944

Property & Auto Insurance

RBC General Insurance Company
RBC Insurance Company of Canada
1 800 769-2526

Loan & Mortgage Insurance

Insurance Service Centre 1 800 769-2523