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Unclaimed Property

About Unclaimed Property

The provinces of British Columbia, Alberta and Quebec have regulations requiring the holders of unclaimed property (opens new window) to make reasonable efforts to locate and contact their rightful owners, if their last known address was in one of the provinces noted above.

If you believe you are the owner of unclaimed property being held by us for more than one year, or are acting on behalf of someone who does, and would like us to investigate please complete our online Unclaimed Property Search Request (opens new window) form and an RBC Insurance® representative will contact you within 10 business days to discuss your situation.

For Unclaimed Property inquiries related to home and auto insurance, please contact Aviva General Insurance Company at:

Office of the Ombudsman


For more information on provincial requirements for Unclaimed Property, please visit your provincial government website:


Request a Search

If you live in BC, AB or QC and believe that we have been holding your unclaimed property for more than one year, you can request a search.