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Contact us about your injury & illness insurance

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1-866-262-7920

Mon-Fri: 8am to 8pm, ET

Claims and Policy Support

Whether you have a new claim, an existing claim question or require a change to your policy, representatives will work with you to make things as easy as possible.

Manage your injury & illness insurance policy

Use the forms below to make a change to your policy. All instructions are included with the form. For questions or to request a form not included below, please contact your advisor or call us.

Use this form to change the ownership on your critical illness insurance policy. (For example, if your employer or a business partner owns the policy on you and you change jobs, this form would be used to assign policy ownership to you.)

Download Form

Complete this form to change the insurance agent or representative that services your policy.

Download Form

Complete this form if you have a wage loss replacement plan (WLRP) for disability insurance with your employer and your agreement with your employer has ceased (for example, your employment has terminated).

Download Form

Use this form to change your beneficiary for a critical illness insurance policy. The assigned beneficiary will receive any applicable refunds in the event of death.

Download Form

Use this form for a variety of requests, such as making a name or address change, assigning or releasing a collateral assignment, or cancelling a policy. You can also use this form to request a duplicate contract.

Download Form

Use this form to change the ownership on your disability insurance policy. (For example, if your employer or a business partner owns the policy on you and you change jobs, this form would be used to assign policy ownership to you.)

Download Form

Complete this form to reinstate a lapsed policy or to make changes to your existing policy coverage.

Download Form

Use this form to change your beneficiary for a disability policy. The assigned beneficiary will receive any applicable refunds in the event of death.

Download Form

Use this form to cancel your existing critical illness or disability insurance policy.

Download Form

If you would like to pay your premium by pre-authorized monthly debit, please complete this form and return it to our office.

Download Form

Contact us

Mailing Address

RBC Insurance
6880 Financial Drive
Mississauga, ON
L5N 7Y5

Injury & illness insurance phone number

Line of business

Phone number

Personal Accident Insurance

Hospital Insurance

1-888-659-0199

From Quebec :
1-888-659-0099

Disability Insurance

Critical Illness Insurance

1-866-262-7920

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Helpful insurance advice available at your convenience.

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