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24 Hour Emergency Service




(Canada & U.S.)


Collect From Anywhere



From a Rogers Cell Phone


Making a Claim

Knowledgeable claims and service advisors are available to help you.

How to Make a Claim

Dealing with an accident can be difficult. You can count on a Claims Care Advisor to make the process as easy as possible.

Follow these steps:

Having the policy number handy when you call will help a Claims Care Advisor give you faster service. If you can’t find it, don’t worry—we can still assist you.

Call 1-800-769-2526, or

#722 on a Rogers cell phone.

We will guide you through the claims process and the documentation you need. What you need to make a claim depends on your province of residence.

Customer Service and Support

Manage your leisure and lifestyle insurance policy

Questions about your policy?

Call us if you have a question about your existing insurance policy.

Call 1-877-749-7224

Mon-Fri: 8am-8pm, Sat: 8:30am-4pm, ET
Quebec: Mon-Fri: 8am-6pm, ET

Need to update your policy?

Call as soon as possible if you have a change that could impact your policy.

Please call to update your policy if you:

  • Move—even if it’s within the same town or city
  • Change your name, phone number or email address
  • Change jobs or the location where you work or go to school
  • Buy a vehicle or no longer own a vehicle in your policy
  • Change the way you use your vehicle
  • Need to add or remove drivers from your policy
  • Need to change the primary driver of a vehicle
  • Want to change your coverage or payment method

Call us at 1-877-749-7224,

Mon-Fri: 8am-8pm, Sat: 8:30am-4pm, ET
Quebec: Mon-Fri: 8am-6pm, ET

Policy Information

View Your Policy Information

Review your policy details online—all within a secure environment:

  • Go to the Enrol page for Online Insurance.
  • Follow the simple 3-step process to enrol.

Note: If you already have an Online Insurance account, enter your user name and password, then select "Sign In".

  • Sign in to Online Insurance.
  • Select a policy number to see policyholder(s), coverage information, insured vehicles and driver details.