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Positive feedback is very important to us—it tells us that we're meeting your needs, and it reinforces our commitment to providing quality service. If you have had a positive experience with an RBC Insurance® employee, we'd like to hear about it and share your appreciation with that employee.

The most direct way of recognizing the efforts of an employee is to contact the employee directly or telephone, write, e-mail or fax their manager or supervisor with your comments.

If your experience involves another RBC Insurance department or area, or if you are unable to identify the person to contact, you may also direct your compliment to:

RBC Insurance Services Inc.
Customer Care Assurance
PO Box 213, Station A
Mississauga, ON L5A 4N9

We will make every effort to ensure the individual you want to commend receives your recognition.